Returns & Exchanges
At Terrace Garden, we want you to feel as vibrant as our floral collections. If your purchase isn't a perfect fit, you may return or exchange unworn items with original tags within 30 days of delivery.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Prepare Your Package
Securely pack your items in their original packaging, ensuring all designer tags and hygiene seals are intact to qualify for a full refund.
- 3.Ship It Back
Print the prepaid shipping label provided via email and drop off your package at any authorized carrier location within 7 days of your request.
- 4.Receive Your Refund
Once our warehouse team inspects your return, we will process your refund to the original payment method or issue store credit within 5-7 business days.