Frequently Asked Questions
Everything you need to know about shopping with Terrace Garden.
What is the typical shipping timeframe?
Standard domestic orders are processed within 2-3 business days and typically arrive within 5-7 business days. International shipping times vary by location.
How can I track my order?
Once your order has shipped, you will receive an email confirmation containing a tracking number and a link to monitor your package's progress.
What is your return policy?
We offer a 30-day return window for all unworn garments with original tags attached. Please visit our Returns Portal to generate a prepaid shipping label.
Are your materials sustainably sourced?
Yes, Terrace Garden is committed to ethical fashion. We use organic cotton, recycled polyester, and eco-friendly dyes in 80% of our seasonal collections.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Klarna for interest-free installments.
How do I find the right size?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.